Statement on current supply chain issues
The past year has been incredible in terms of our primary component suppliers going bankrupt or closing business for various reasons.
We are responding by taking on all manufacturing functions of former key suppliers and are expanding our staff by more than double. We have set up significant credit lines and invested hundreds of thousands of dollars into equipment and supplies purchases as we set up a new bindery division.
This isn't done overnight, and demand is higher than what we can supply, until we are fully staffed, trained, and smoothly operating. We expect to be able to supply only a fraction of our normal production by end of 2022, and get into stride by end or Q1 or Q2 2023. Some popular folders have significant waiting lists that will expand to months and miss concerts, instead of our former order-in-the-morning-ship-this-afternoon fulfillment.
Know that we wouldn't invest this much, nor put in insane weekly hours to roll out this project, unless we believed that it would all work out in the end, with benefits of vertical integration and eventual better control of quality, in-house, here. We kindly ask for your understanding and patience.
Tip: If you don't want to wait, check our discounted Factory Seconds page for folders that didn't pass quality control for functionally irrelevant issues; see descriptions there.
Mid-late January update: our wait-lists range from 200 to 3000+ for certain out of stock folders; we'll soon be briefly in-stock in some popular folders as we finish a batch of 1500 Choir RingBinders, then a few hundred Choralex, followed by 2500 Choir Ringbinders with Two Expandin pockets (1500+ reserved) and then 3500 Standard/Deluxe Black Folders (over 3000 reserved).